Terms and Conditions / Web Policy |
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Warranty of Goods/Services |
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All our goods/services will serve their intended functions. Warranty will not be honored for misuse or mishandle of the goods/services. |
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Terms of Warranty |
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All warranty conditions are stated in the product/services information provided. |
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All warranty conditions are provided by respective brands’ manufacturers or distributors, unless the manufacturers or distributors have provided none. |
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Prices |
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All prices quoted are subject to Goods and Services Tax, and any other Tax or Fees imposed by the Government. |
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Delivery services and Installation services |
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Delivery is free for goods purchased above S$100.00 and delivered within mainland Singapore. Deliveries outside of Singapore will be charged according to the prevailing shipment rates or at any charges agreed by mutual parties. |
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Deliveries are made on Working Business Day from Monday to Friday, from 9.30am to 6pm. |
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Installation is chargeable based on difficulties of projects. |
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Payment Processing |
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We only accept Corporate cheque and Cash payments. |
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We ensure accuracy in our billing as all our transactions are automatically processed. |
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Cancellation of Orders |
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We will refund the amount paid if the order is cancelled due to the unavailability of goods or our inability to deliver the goods within the agreed time frame. |
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We will not entertain any cancellations once the order is confirmed and submitted by the customer. |
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Confirmation of Orders |
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We will send an electronic acknowledgement to the customer within 24 hours upon successful submission of the electronic order. If items ordered are unavailable, a message will be sent to the customer for further action. |
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Exchange & Refunds |
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All our goods sold are non-exchangeable and non-refundable. |
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Feedback |
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We welcome your feedback. Should you feel dissatisfied with any of our goods or?? services, please contact us at Tel: 6742 9291, Fax: 6749 5191, Email: sales@acp-os.com |
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Alternatively, customers may refer their complaints to the BusinessTrust Secretariat if? they are not satisfied with the resolution of the complaint. Complaints can be referred to |
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BusinessTrust Secretariat |
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Mr. Ramesh Vakkiprath
35, Selegie Road, #09-25, Parklane,
Singapore 188307
Email: ramesh@cnsg.com.sg
http://www.commercetrust.com.sg |
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